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NO internet again!!!!!!

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1 NO internet again!!!!!! on Fri Dec 04, 2009 5:53 am

Sky has a problem with their internet cable at the exchange so we have no internet connection I am livid. They have been a whole week messing me about. I am on them every day and being given the run around. They have delays in the repairs not amusing in the least. I am supposed to hear from them today Hmmmm like that will happen. I waited for a call Monday nothing phined again Tuesday they will phone Wednesday nothing and so on.
If nothing is done soon we will go to BT and blow Sky contract or not, they are not providing a service and that negates the contract as far as I am concerned.
I will be around but back at the library talk about frustrating.


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2 Re: NO internet again!!!!!! on Sat Dec 05, 2009 1:56 am

awe, Paula not again Sad Sending BIG ((hugs)) hope things get sorted soon.xx

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3 Re: NO internet again!!!!!! on Sun Dec 06, 2009 3:48 am

Oh no not again! Hope you get it sorted soon Paula.

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4 Re: NO internet again!!!!!! on Fri Dec 11, 2009 4:06 am

Sky are hopeless they have taken on too many people with the new internet stuff something to do with shelving!!!! oh well what ever it is they cannot provide a service and will be putting people back onto the old system.( I recall a saying If it is not broken don't fix it)
35 days to get us back online NO WAY
I was so annoyed as they could have told me that earlier. Anyway we are going back to BT and they can get us online for Xmas. So I will be a patient little bunny and wait then next year we should be ok.


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5 Re: NO internet again!!!!!! on Fri Dec 11, 2009 1:37 pm

How frustrating for you, but at least you will be online for Christmas.

I have to say we considered going with other ISPs but decided that as the line was BT we ought to go with them for ease of fixing problems (ha ha) - but since we have had the new black Home Hub 2 we have had a reasonably good connection considering our location (touch wood - actually I'm hanging on to it for dear life )

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6 Re: NO internet again!!!!!! on Sat Dec 12, 2009 12:22 pm

Oh dear, hope you get it sorted soon Paula.


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